Definition Of Total Quality Management - 1555 Words

BusinessDictionary.com defines Total Quality Management (TQM) as a holistic approach to long-term success that views continuous improvement in all aspects of an organization as a process and not as a short-term goal. It aims to radically transform the organization through progressive changes in the attitudes, practices, structures, and systems. Total quality management transcends the product quality approach, involves everyone in the organization, and encompasses its every function: administration, communications, distribution, manufacturing, marketing, planning, training, etc. (BusinessDictionary.com, n.d.). The history of Total Quality Management can be traced all the way back to medieval times. Apprentices and unskilled workers were†¦show more content†¦This process worked for a time, however, eventually companies began to experience challenges in completing quality control standards as organizations grew and expanded. Conflict developed as workers were upset with their working conditions, and how the work was done. It became obvious that the system needed to change and evolve in order to meet the growing demands. From 1927 through 1932, the Hawthorne plant of the Western Electric Company studied lighting levels, workday lengths, and rest period lengths to maximize productivity. During the lighting level studies, researchers found that when the lights were brighter, worker productivity increased. However, when lighting level was decreased worker productivity also increased. This behavior is called the Hawthorne effect, it basically states that when workers are involved in studies or decision making, productivity increases. Also during the 1930s, Walter Shewhart developed control charts. which are methods for statistical analysis and control of quality. It was amid the 1940 s when Japan heard of Total Quality Management, at this time Japanese products were regarded as cheap and of poor quality. Learning of the success of quality management in America, Japan made use of quality management experts, and in a relatively short time, Japan was pushing limits and setting new standards in TQM.

“He became as good a friend, as good a master, and as good...

â€Å"He became as good a friend, as good a master, and as good a man, as the good old city knew†¦Ã¢â‚¬  Discuss Scrooge’s transformation in A Christmas Carol. Charles Dickens, renowned social critic and celebrated author of the Victorian Era. In his most cherished yuletide novella, Dickens’ explores the idea of transformation and man’s ability to redeem himself. By observing Scrooge’s conversion from misanthrope to humanitarian, the reader can understand that Scrooge is only able to transform because of the ghost’s intervention. Each spirit’s visit secures a part of Scrooge’s developing social conscience. As the Ghost of Christmas Yet to Come exits the narrative, the initial antagonist of the novella, Ebenezer Scrooge, does transform into â€Å"as good†¦show more content†¦Dickens intentionally dresses the ghost in symbols of Christmas to accentuate the idea of what the Christmas spirit should be – â€Å"free†¦genial†¦cheerful†. Scrooge observes The Cratchit Family’s situation - their â€Å"thread-bare clothes† and â€Å"twice turned gowns†- th rough the ghost, and he learns how his actions have been detrimental. Scrooge recognises that Bob Cratchit is deserving of more; more than a â€Å"dismalShow MoreRelatedA Christmas Carol Text Response861 Words   |  4 PagesA Christmas Carol’ Topic: ‘Charles Dickens presents a warning to society through his novella ‘A Christmas Carol’. Discuss. Fictional stories, although based upon make-believe tales, can often expose the truth behind an author’s personal views and ideals, as well as act as powerful tools to present social messages and warnings to readers across many generations. ‘A Christmas Carol’, written by Charles Dickens, is a novella in which social inequality is highlighted through the journey of a notoriousRead MoreSummary Of A Christmas Carol 11802 Words   |  48 PagesA Christmas Carol Setting There are multiple locations and time periods to this play.There is no set country so no accents are needed. The narration takes place in a living room during a storm and a black out in the modern times( 2000-now). Scrooges’ story takes place in the 1920’s (depression era),The Spirits bring him back to 1900’s,and the â€Å"future† maybe 5 years ahead from the main story. Characters 6M/4F/10either doubling option/Extras optional There are 3 Narrators in the present( 2000-now)

Catcher In the Rye by J.D. Salinger Phoebes Advice free essay sample

Coalfield Is troubled and needs the help of someone close to him to stop his downward spiral. His troubles cloud his mind and make it difficult for him to succeed in school, and to operate in the real world. Many try to give him advice to make him realize the errors he is making so he can correct them before there are serious effects. His sister, Phoebe, really offers the contrast to Holder and his immaturity and unrealistic beliefs. She tries giving him the advice that would end the freewill he is In.Phoebes advice Is the only possible solution to help Holder, and his acceptance or denial will ultimately decide his future, whether he knows it or not. Phoebe is more mature than Holder, and she is six years younger than him. She understands that, despite what Holder thinks, growing up is necessary and inevitable. Holder has Peter Pan mentality, In that he doesnt want to grow up because he feels that adulthood corrupts the Innocent minds of children. We will write a custom essay sample on Catcher In the Rye by J.D. Salinger: Phoebes Advice or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Phoebe tells Holder that he Is Just being Ignorant and unrealistic, and that he has to grow up.She gets angry with him and tells him that he is too negative and that he doesnt like anything. She tells him to say one thing he liked, and the only thing he can think of is Allele, and Phoebe reminds him that he is dead. Phoebe makes Holder realize that his negative, immature, and pessimistic views have caused him to hold on to only the memory of his brother and caused him to shut out everything else. Holder wishes to stay young so that he can feel closer to his brother. Holder has realized how he has been secluding himself, rather than accepting others cause of Phoebes advice to grow up, but he doesnt accept the advice. Phoebe continues to pepper him with questions to help pull him out of his state of constant negativity, but he continually answers her by beating around the bush so he can avoid dealing with his problems. He knows deep down Phoebe Is right because he Is seriously trying to think of something he likes, but he cant. He knows that his sister Is trying to help, but he doesnt want It because he Is still clinging to the hope that he can stay young and help others stay children forever. His insecurities, exposed byPhoebe, lead him to shut himself out from Phoebe as well and now he is just about unapproachable by any that want to help homophobes tries to help Holder by telling him what he has done, and he denies the advice and help because he knows she is right. Holder wants her to be wrong, but he knows she is right. If Holder had Just accepts the help, he would avoid the ultimate depression he falls Into. Phoebes assessment of Holder was right on, but it doesnt make a difference, despite t he truth in it. Holder had created such a negative perspective of adulthood and such a grand respective of childhood, which he doesnt want to let go of.Phoebe knew what needed to be said, and she said it, but Holder wouldnt listen, and his ignorance led to his downfall at the end of the story. Ignores the opportunities. Many people give him good advice, especially his sister, and he rejects it. His refusal to be saved from himself and his views causes him to end up in a mental institute. In the end, it was Holders childish mentality, which he clings to so dearly, that causes him to miss several chances to be rescued. Bibliography:catcher in The Rye(No Sources other than the book used)